CHECK IN 3:00 to 5:00 p.m. (June-Aug. 3:00 to 7:00 p.m.) or as soon as your rental property has been cleaned or inspected. Please note the check-in time of 3:00 p.m. may be extended for special cleaning and maintenance. Please call for special instructions on late arrivals. Please note that the minimum check-in age is 25.
CHECK OUT10:00 a.m. or earlier.
CHECK IN DATE Units rent from SATURDAY to SATURDAY and others from SUNDAY to SUNDAY, June-August. Please note in the unit description the days each unit is rented. For reservations less than a week during June – August, please call 5 days prior to the arrival date. September to May there is a minimum number of nights stay and arrival/departure days may vary for this period depending upon company policy and individual property restrictions.
LATE ARRIVAL A key will not be made available until full payment is received and we have a valid MasterCard or Visa on file.
RESERVATIONS Reservations accepted 7 days a week from 9:00am-8:00pm. A prepayment of one half of the rental rate is required to confirm a reservation. A personal check is the preferred method of prepayment. A valid MasterCard/Visa may also be used for prepayment. Prepayment MUST be received within five (5) business days after making reservation. Please state reservation number, unit and date of occupancy on your advance deposit check. Upon receipt of your deposit, written confirmation will be sent showing the reserved unit, remaining balance, and rental dates. Check-in and check-out will be through our office at 401 Sea Mountain Highway in the Cherry Grove Section of North Myrtle Beach unless otherwise noted on confirmation letter .
BALANCE The total balance of your charges is due at least 30 days prior to arrival date. Balance may be paid by personal check or credit card. Final payment will be posted to your account and confirmation mailed. Any unpaid balance resulting from additional services must be paid at check in with cash, travelers checks or certified funds. No personal checks or credit cards accepted at check-in.
UPON ARRIVAL Please check your unit thoroughly upon arrival. Every effort is made to see that your unit is cleaned and undamaged before your arrival. If this is not the case, please report any discrepancies immediately to our office to insure that the problem is resolved and that you will not be held responsible.
PRICES subject to 13% sales/accommodations tax.
RATES Prices are set according to location of unit, unit condition, number of bedrooms, and amenities offered with unit. Rates are higher Easter, Memorial Day, July 4th, Labor Day, and special event weeks. See our homepage for complete description of seasonal rate changes.
PROCESSING FEE A non refundable processing fee of 5% of rental amount, ($40 minimum) and a $1.00 per night resort fee is required on all reservations, in addition to rental charges.
SECURITY DEPOSIT No security deposit is required if the guest presents a valid MasterCard or VISA at check-in. If a valid MasterCard or VISA is not presented the guest will be required to pay a $500.00 cash security deposit. If required please allow up to four(4) weeks for return of deposit.
CANCELLATION AND TRANSFER POLICY Confirmed reservations are not transferable. Confirmed reservations may be cancelled by written notice. Upon confirmation, the unit is off the market to anyone else; therefore, the advance deposit will be refunded only if the unit is re-rented at the full rental amount. All refunds are subject to a $100.00 cancellation fee.
GROUPS AND HOUSE PARTIES WARNING-WE RENT TO FAMILIES AND RESPONSIBLE ADULTS ONLY. Please note that the minimum check-in age is 25. We do not rent to house parties and/or groups including but not limited to fraternity, high school graduation, spring break from high schools or colleges, or other non family groups to be determined at the sole discretion of Elliott Beach Rentals. Any violation will result in termination of rental agreement without refund.
OTHER POLICY NO PETS ARE ALLOWED IN ANY UNIT UNLESS OTHERWISE NOTED. FIREWORKS AND GRILLING ON BALCONIES ARE ILLEGAL WITHIN CITY LIMITS. NO PHONE CALLS MAY BE BILLED TO THE HOMEOWNER’S TELEPHONE. Specific policies are on the back page of the Guest Confirmation form which is mailed to the guest upon receipt of deposit and on the guest registration form that requires guest signature upon check-in. MORE THAN THE MAXIMUM OCCUPANCY IN ANY UNIT IS STRICTLY PROHIBITED.
KEYS Pick up and return keys to the designated check-in office. For security reasons and lock change expense, there is a charge for each lost or unreturned key.
MESSAGES Messages are delivered only in case of emergency. We provide a 24-hour answering service for emergencies.
PARKING Campers, trailers, boats, and motorcycles are NOT allowed at some locations. Parking is limited to two (2) cars at all condominium locations. If you have any special parking needs, please contact our office.
LINENS No linens are furnished… Please arrange for linens in advance. Linens are $35.00 per bed which includes 1 fitted and 1 flat sheet, 2 bath towels, 2 washcloths and 2 pillowcases. Linens will NOT be available upon your arrival if not ordered in advance. If ordered, the linens will be delivered to your rental unit. Upon departure, leave dirty linens in the soil bag inside of the unit.
POOL TAGS Some of our properties require pool tags. Pool tags will be given to you at check-in. $25.00 CHARGE FOR MISSING POOL TAGS.
DEPARTURE MAID SERVICE Available upon request for an additional cost of $65 for 1 and 2 bedroom units, $100 for 3 & 4 bedroom units, $130 for 5 & 6 bedroom units and $155 for 7 & 8 bedrooms and $175 for 9 & 10 bedrooms (except for some package promotions that include maid service & tax). If maid service is not requested, the guest is responsible for cleaning unit and premises prior to departure. If unit is not cleaned, the appropriate cleaning fee will be charged to guests account.
LUXURY UNITS: At Elliott Realty, we’ve identified a group of luxury units with respect to location, views, furnishings, decor, amenities & overall quality. Along with the unit comes a luxury service package which includes linens and departure maid service.
EQUIPMENT Units are privately owned and furnished according to owner’s taste. We cannot be held responsible for appliance breakdowns or for changes by owners in furnishings or equipment. We will make all efforts to have service restored as soon as possible. No refunds will be made for mechanical failure.
SOFA SLEEPERS We do NOT recommend sofa sleepers for adult use. For children’s use only.
REFRIGERATORS Many refrigerators are left open during cleaning. It can take as long as twelve (12) hours before your food will cool and the refrigerator returns to a medium temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. Please check your refrigerator upon arrival – it should be set at a medium temperature. If the refrigerator is turned to a high setting, the humidity will cause the coils to freeze up, which prevents cool air from reaching the refrigerator compartment while the freezer remains cold. If this should happen, please set the unit to a medium setting and allow time to defrost and stabilize.
KITCHENS All kitchens should be fully equipped for daily meals and serving. The following items should be in each unit to accommodate at least the maximum occupancy: coffee maker, toaster, dishes, glasses, flatware, serving dishes, pots and pans, and cooking utensils. Some homeowner’s provide additional kitchen items, however, if needed, you may want to consider bringing with you items such as: blender, food processor, extra large or specialty pots and pans, specialty knives and cooking utensils, etc.
ADDITIONAL RENTAL ITEMS Items such as rollaway beds, port-a-cribs, full-size cribs, etc. are available various equipment rental companies. Please contact our office for more information. The equipment will be delivered to your rental unit. Payment must be made upon delivery. Please note: This service is not a part of Elliott Beach Rentals and we will not be responsible for item condition or breakdown.
SUGGESTED ITEMS YOU MAY WANT TO BRING:
- Bed linens (pillows and bedspreads are provided)
- Special cooking apparatus (see Kitchens above)
- Personal toiletries
- Iron and ironing board
- Cameras and film
- Bath, beach, kitchen towels
- Food and condiments
- Paper products (toilet paper, paper towels, etc.)
- Beach and fishing equipment
- Alarm clock
PLEASE NOTE Property items (such as bedspreads, pillows, chairs, pots and pans, dishes, glasses, silverware, etc.) are NOT to be taken out of the property (to the beach or other properties).
OUR IN-HOUSE MAINTENANCE and HOUSEKEEPING STAFF If you should discover that your unit has not been cleaned or has damages, please report it to us immediately and we will make all efforts to resolve the problem. Check out time is NOT the time to inform us about problems. We cannot issue refunds for mechanical breakdowns or unit cleanliness. Elliott Beach Rentals personnel or representatives shall have the right to enter the property at reasonable hours to make timely repairs or inspections. If a service call is made and entry refused, the renter will be held liable for service call fees.
LOST and FOUND Elliott Beach Rentals will NOT be responsible for any personal items left in the units. There will be a $10.00 service charge in addition to any mailing charges required if you request us to pick up and mail any items left behind.
LOCKED CLOSETS Many owners have their personal items locked in a closet for their convenience. These areas are not included in any rental. Please do NOT attempt to open these locked closets – they are for
HOMEOWNER USE ONLY. If you break into the closet, your guest account will be charged for any repairs as well as missing items.
NOTE In the event that rental unit cannot be occupied or is sold, Elliott Realty reserves the right to transfer reservations to a comparable unit or refund advance prepayment. Every effort will be made to contact customer prior to arrival, however, we will not be responsible if customer cannot be contacted. Tenant agrees to pay any difference in rental amount and not hold owner or agent liable for any, consequential or secondary damages. Tenant shall not be entitled to any refund due to unfavorable weather, maintenance problems, area construction, ready departure, or disruption of utility services (including phone and cable), after occupancy. In the event of an ordered evacuation due to hurricane or other storms refund consideration for the prorated amount of time from the ordered evacuation until the area is reopened, will be made following written request of same by tenant to agent.
Elliott Beach Rentals reserves the right to correct any errors in pricing and description on this web site.
ASK ABOUT NEXT YEAR For no money down, you may tentatively reserve a property for the next year. Owners have top priority, followed by this year’s renter. If you have not made a tentative reservation by check-out time, the unit may be reserved by anyone on a first come, first serve basis. Please inform reservation staff at our office. Please note confirmation of the tentative reservation is subject to establishment of rates, rental seasons, availability and other factors beyond the control of the agent.
NON SMOKING UNITS AVAILABLE